Streamlining Benefits Premium Administration for a Senior Living Company with Tabulera’s Solutions

Client Overview

A senior living company operates 31 full-service senior living communities with more than 2,100 employees in six states, offering independent living, assisted living, and memory care.

The Challenge

Sponsoring a common employee benefit plan for over 2,100 employees posed significant back-office administration and accounting challenges. Operating as separate businesses, these communities needed a streamlined process to allocate and collect premiums and reconcile carrier invoices against payroll collected. The existing manual system was labor-intensive and error-prone.

The Action Taken

‍The company turned to Tabulera to address these challenges. Key actions included:

• Implementing consolidated invoicing to combine nine carrier invoices into a single format.
• Creating the ability to re-bill its communities for insurance premiums.
• Automating the remittance of payments to each carrier once communities have paid corporate.
• Using Tabulera’s reconciliation module to compare payroll data with carrier invoices to ensure accurate employee payroll deductions.

The Results

Since implementing Tabulera’s platform, the company has achieved significant improvements:

• Operational Efficiency: Automated and streamlined benefits and accounting processes, reducing manual labor and errors.
• Financial Accuracy: Ensured proper collection of employee payroll deductions and accurate payment to insurance carriers.
• Time Savings: Freed up significant time for the benefits administration team to focus on more strategic tasks.

Conclusion

Through Tabulera’s platform, the company implemented consolidated invoicing and automated payment processes, resulting in an efficient and auditable approach to previously manual, error-prone tasks. This transformation has enabled the company to manage its benefits administration more effectively, ensuring financial accuracy and operational efficiency.